Workflow & Approval Customization

Design approval workflows that match your organizational hierarchy and business rules, from simple single-step to complex multi-level processes.

Workflow Capabilities

Build approval processes that reflect how your organization actually makes decisions.

Multi-Step Approvals

  • Sequential approval chains (Manager → Director → CFO)
  • Parallel approvals for cross-department sign-off
  • Amount-based approval thresholds

Conditional Routing

  • Route based on department, amount, or category
  • Skip steps when conditions are met
  • Escalation rules for delayed approvals

Role-Based Access

  • Approval rights based on user roles
  • Delegation and substitute approvers
  • Notification to relevant stakeholders

Status Management

  • Custom status stages for any document
  • Automated status transitions
  • Status-based field restrictions

Example: Purchase Order Approval Flow

Draft
Team Lead Review
Manager Approval
Finance Check
Approved

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