Frequently Asked Questions
Find answers to common questions about Odoo customization, our process, timelines, and support.
General
what is Odoo customization refers to changes made in Odoo to match business operations. It includes updates to workflows, fields, modules, and interface behavior.
Odoo configuration vs customization means using existing settings in configuration, while customization involves code changes, module updates, and workflow adjustments.
Yes, customizations can be carried forward. This depends on how changes are built and how upgrade steps are handled.
No, some businesses can work with standard features. Customization is used when processes need changes beyond default setup.
Yes, changes can be updated, removed, or replaced based on new requirements.
It can extend or modify standard features. Proper planning helps avoid conflicts.
Process & Timeline
The timeline depends on scope and number of changes. Small updates may take days, while larger Odoo workflow customization questions may involve longer timelines.
We need process flow, current system usage, required changes, and system access. This helps define scope and plan execution.
Yes, work is done on both versions based on business requirements.
Steps include requirement discussion, scope definition, development, testing, and deployment.
Yes, documentation can be provided for modules, workflows, and changes.
Yes, customization can be planned in stages based on priority and budget.
Technical
Customizations are built to align with system behavior. Code structure and testing help maintain performance.
Yes, third-party modules can be modified based on requirements and compatibility.
Testing includes workflow checks, data validation, and user-level review before deployment.
Yes, code is written following Odoo development practices for maintainability.
Yes, integration with APIs and external systems can be handled during customization.
Data handling steps are followed to avoid data loss during development and deployment.
Cost & Support
Pricing depends on scope, effort, and time. It can be fixed or hourly based on project type.
Yes, support is available for updates, fixes, and further changes.
Yes, support plans can be set for regular updates and issue handling.
This depends on support agreement or scope of work.
Yes, support can be provided based on request and availability.
Yes, upgrade support is available to maintain custom features.
Still Have Questions?
Talk to an Odoo customization expert and get a consultation based on your business needs.